Privacy Policy

At SJC Homes (sjchomes.com), we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how your personal data is collected, used, disclosed, and safeguarded when you visit or interact with our website. We are dedicated to ensuring the integrity and confidentiality of your data and to complying with all applicable privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Introduction – Our Commitment to Privacy

SJC Homes values the trust you place in us when sharing your personal data. As a privacy-focused organization, we take all reasonable and appropriate measures to maintain the confidentiality, integrity, and availability of your data. We have established and implemented policies that place your privacy rights at the forefront of our data processing practices.

2. Scope and Role of the Data Controller

This Privacy Policy applies to all users who access and use the website sjchomes.com. SJC Homes acts in the capacity of ‘Data Controller’ with respect to the personal data collected and processed via sjchomes.com. As the Data Controller, we determine the purposes and means of processing your data.

3. Categories of Data We Process

We only process data necessary for specific, legitimate business purposes. The categories of data we collect are detailed below:

a) Usage Data
Includes details about your interaction with our website, such as browser type, IP address, referring URL, access time, geographic location, page views, and session duration.

b) Account Data
If you register or communicate through our site, we may collect your full name, mailing address, email address, phone number, and login credentials.

c) Profile Data
Includes your preferences, communication choices, past purchases, product interests, and interactions within your account.

d) Communication Data
Covers the contents of messages you send us, support requests, your interactions with customer service, and any correspondence history.

e) Technical Data
Includes data about your device (e.g., device identifier, operating system, browser specifications), network configuration, screen resolution, and software versions used to access our site.

f) Transaction Data
Contains information related to payments made through sjchomes.com, including billing details, payment card data (processed securely via third-party providers), and product delivery info.

g) Preference Data
Includes your responses to marketing preferences, opt-in consents, survey responses, product feedback, and promotional interest data.

4. Legal Bases for Processing Your Data

We rely on one or more of the following legal grounds in accordance with GDPR and other relevant standards to process your data:

– Consent: Where you have expressly consented to the processing.
– Contractual Necessity: To fulfill or execute a contract with you.
– Legal Obligation: To comply with statutory obligations and legal requirements.
– Legitimate Interests: To pursue our legitimate interests, such as enhancing our services, preventing fraud, or improving website functionality, without impeding your data rights.

5. Your Data Protection Rights

As a data subject, you are entitled to the following rights under applicable privacy laws:

– Right of Access: Obtain a copy of your personal data processed by us.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data where lawful and applicable.
– Right to Restriction: Restrict the processing of your data under certain conditions.
– Right to Data Portability: Receive your data in a structured, commonly used, machine-readable format and transmit it elsewhere.
– Right to Object: Object to data processing conducted based on our legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. These include, but are not limited to:

– End-to-end encryption protocols
– Role-based access control (RBAC) and secure authentication methods
– Firewall protections and intrusion detection systems
– Secure backup solutions with periodic testing
– Staff data-protection training and confidentiality agreements

7. International Data Transfers

Wherever your data is transferred outside your region (including the EU or California), we ensure appropriate safeguards are in place to protect your rights and personal information. These include Standard Contractual Clauses approved by regulatory authorities and compliance with applicable data protection requirements in jurisdictions to which data is transferred.

8. Data Retention Policy

We retain your personal data only as long as necessary for the purposes outlined in this policy. Retention periods vary depending on the type and purpose of data:

– Usage Data: Retained for up to 12 months
– Account and Profile Data: Retained for the duration of your account and for six years thereafter for legal compliance
– Transaction Data: Retained for seven years for tax and accounting requirements
– Communication Data: Retained for 3 years
– Technical and Preference Data: Retained for 12–24 months for analytics, optimization, and marketing compliance

After the applicable retention period, data is securely deleted or anonymized.

9. Cookie Policy

We use cookies and similar technologies on sjchomes.com to enhance user experience and gather analytics. Categories include:

– Essential Cookies: Required for website functionality (authentication, session management)
– Functional Cookies: Enable personalization, language settings, and preferences
– Analytics Cookies: Help us understand user behavior and site usage trends
– Performance Cookies: Monitor website speed, errors, and responsiveness

Third-party services (e.g., Google Analytics) may set cookies in accordance with their own privacy policies.

10. Cookie Management and Compliance

Visitors can control cookie preferences via our cookie banner or through browser settings. You may block non-essential cookies or withdraw consent at any time in conformity with GDPR and CCPA standards. Detailed cookie settings and opt-out options are provided in our Cookie Preferences Center accessible on our website.

Under the CCPA, California residents have the right to opt-out of the sale of their personal information. SJC Homes does not currently sell personal data. If our practices change, we will update this policy and provide a “Do Not Sell My Personal Information” function in compliance with the law.

11. Protection of Children’s Data

SJC Homes does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected such data, we will promptly delete it. Parents or legal guardians who believe we may have collected a child’s personal data may contact us at [email protected].

12. Policy Updates

We reserve the right to revise this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. Any changes will be posted on this page, and we encourage users to periodically review this policy to remain informed about how we protect their data.

Where required by law, we will notify you of significant updates and, where applicable, seek your renewed consent to continue processing your data.

13. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data, you may contact our Data Protection Team at:

Email: [email protected]
Website: https://sjchomes.com

Compliance Statement

SJC Homes is firmly committed to privacy-by-design practices and full compliance with GDPR, CCPA, and all other applicable data protection regulations. We welcome any questions or feedback regarding our privacy practices and encourage you to reach out to ensure your data rights are upheld.